Services and useful information – The Royal Palace Hotel

Guest Services

A full array of complimentary guest services makes travel a pleasure and ensures a memorable stay. Relax at the swimming pool or make time for an invigorating workout in the well-equipped fitness center. Make the most of your time with assistance from the concierge, who can recommend restaurants, arrange tours and schedule transportation.

General Information

A shuttle services is available


Fitness center with weight-lifting area and cardiovascular machines

Outdoor pool

Secure parking

Free Internet

High-speed and/or wireless Internet access is free of charge for all guests throughout the hotel.

Super Breakfast

The Saffron Super Breakfast is an extensive buffet featuring a range of food items selected from the best of Continental, North European, and American cuisine.

Express Checkout

For our guests in a rush we offer Express Check-Out to save valuable time and ensure an efficient and accurate check-out, by offering the options of sending invoice by email, mail or a quick pick-up at the reception desk.

Late Checkout

Check-out from Royal Palace Hotel as late as 6 p.m. (subject to availability) instead of the normal check-out time at an extra cost. Our aim is to accommodate the needs of our guests and offer tailor made flexible solutions.

Express Laundry

At Royal Palace Hotel we have dispensed of this complication with 4-Hour Express Laundry. All shirts, blouses, socks, underwear, pants and other pieces of clothing, handed in before 8pm. will be returned fresh and clean that same evening.

100% Guest Satisfaction

Our goal at Royal Palace Hotel is 100% guest satisfaction, which we guarantee. If you aren’t satisfied with something, please let us know during your stay and we’ll make it right or you won’t pay.

Good to know

Hotel Policies

The right info helps make planning effective and stays comfortable. Here you can find details of Hotel Policies on items such as Smoking, Check-In/Check-Out times, Cancellation Policies, Payment, Pets and parking. For additional details, please call the hotel or email


The Royal Palace Hotel is a smoke free building.

Check-in / Check-out 10:00 am
Check-In Time 14:00 pm
Minimum Age to Register 18
Check-Out Time 10:00 pm
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.


Hotel Currency
SSP ( South Sudanese Pound)
Accepted Payment Options
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Parking Self
Secured Available
In/Out Privileges Available